TENSORBOOK

Frequently Asked Questions

Features

Does Tensorbook support multiple external displays?
Tensorbook works with up to three external displays each at 4K120: 1 via HDMI, and 2 via USB-C.
Does Tensorbook work with Thunderbolt docks?
We have verified Tensorbook to work with Thunderbolt docks from CalDigit, Monoprice, OWC, Plugable, and Razer.
Does Tensorbook work with external GPUs (eGPUs)?
We have not verified any eGPU docks, and we do not recommend this use case.
How loud are Tensorbook’s fans?
Under maximum load, the fans are approximately 40-43dB.

Hardware

Does Tensorbook have an upgradable CPU or GPU?
No, the Intel CPU and the Nvidia GPU are built into the motherboard and are therefore not upgradable.
Does Tensorbook come with an AMD CPU?
No, we only offer Tensorbook with an Intel 11th-gen CPU.
What generation of PCIe is Tensorbook?
Every PCIe interface in the Tensorbook (CPU to GPU, and CPU to NVMe drives) is PCIe 4.0.
Does Tensorbook have servicable RAM?
Yes, the RAM is user servicable. If you need assistance, please contact us.
Does Tensorbook have servicable storage?
Yes, the two NVMe M.2 drives are user servicable. If you need assistance, please contact us.

Enterprise

Does Tensorbook come with an Intel vPro license?
Currently, we do not offer vPro licenses.
Is Tensorbook TAA compliant?
No.
What is the HS Code and ECCN number for Tensorbook?
HS Code: 8471300100, ECCN: 4A994